Terms and Conditions

1. About these terms

These Terms and Conditions govern your access to and use of the Elizabeth Care Consulting Governance Compliance Suite website and services. By creating an account, you confirm that you have read, understood, and agree to be bound by these terms.

2. Accounts and responsibilities

You must provide accurate and complete information when registering and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.

3. Acceptable use

You agree to use the service only for lawful purposes connected with your organisation's care and compliance activities. You must not attempt to disrupt the service, access data you are not authorised to view, or use the service in a way that infringes the rights of others.

4. Subscriptions and access

Access to certain modules is determined by your organisation's subscription and branch configuration. We may suspend or restrict access where a subscription is inactive, where these terms are breached, or where required by law.

5. Cookies

We use cookies to operate the website and, where you consent, to understand how the site is used and improve your experience. Cookies fall into the following categories:

• Necessary cookies keep you signed in, protect forms, and support core functionality. These are always active.
• Analytics cookies help us understand which pages are used and how the service performs.
• Preference cookies remember settings such as your chosen theme.
• Marketing cookies help measure campaigns and relevant communications, and are used only with your consent.

You can accept all cookies or manage your preferences through the cookie banner shown on your first visit. You may change your choice at any time by clearing the ecc_cookie_consent cookie in your browser and reloading the site. For more detail, see our Privacy Policy.

6. Intellectual property

The website, content, and underlying software are owned by or licensed to Elizabeth Care Consulting. You may not copy, modify, distribute, or reverse engineer any part of the service except as permitted by law or with our written consent.

7. Limitation of liability

The service is provided on an "as is" basis. To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss arising from your use of, or inability to use, the service. Nothing in these terms excludes liability that cannot legally be excluded.

8. Changes to these terms

We may update these terms from time to time. Material changes will be communicated through the website or by email. Continued use of the service after changes take effect constitutes acceptance of the revised terms.

9. Contact

Questions about these terms can be sent to support@elizabethcareconsulting.co.uk.